Conversation is the operating system within all organizations, and those that successfully invest in quality communications -- rather than descend into "corporate ADD" -- will reap rewards in both employee energy and bottom-line results.

  1. "Corporate Will" resolves business issues.
  2. The quality of an organization is directly related to the quality of its internal conversations.
  3. Recognize and address the symptoms of "Corporate ADD."
  4. The "Feelings Economy" generates significant, bottom-line results.
  5. Meetings should have a "Pull' focus, rather than a "Push" mentality.
  6. Energy gets things done -- it's the best source of employee productivity.
  7. Understanding the "Bigger Reality" creates context and multiplies results.