Quick Facts Shopping on the Internet can be economical and convenient. Shopping on the Internet is no less safe than shopping in a store or by mail. To help ensure that your online shopping experience is a safe one:

  1. Know who you’re dealing with. Confirm the online seller’s physical address and phone number in case you have questions or problems.
  2. Know exactly what you’re buying. Read the seller’s description of the product closely, especially the fine print.
  3. Know what it will cost. Factor shipping and handling — along with your needs and budget — into the total cost of the order.
  4. Pay by credit or charge card, for maximum consumer protections.
  5. Check out the terms of the deal, like refund policies and delivery dates.
  6. Shopping online offers lots of benefits that you won’t find shopping in a store or by mail.
  7. Print and save records of your online transactions.