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Unproductive Moves In the Name of Productivity
AMUSING 
Tags: software, productivity
Software is touted as improving human productivity. However, whether due to human nature or merely human error, it is often the source of "un-productivity".
| | The company installs Windows 2000 on all the computers … and the list of default icons includes a link to EBay |
| | The company installs new versions of Windows but IT neglects to carry over everyone’s prior settings and mapped drives, causing days of confusion and correction |
| | All day “producibility” workshops leave a day’s worth of backlog of work |
| | Installing help desk software that does not work, especially if not noticed until after the install |
| | Requiring helpdesk tickets to be submitted via a website – without having said website on a reliable server |
| | Outsourcing server support that is not available when the server isn’t running early Monday morning |
| | Hiring consultants at a monthly fees greater than the average person’s yearly salary to tell people what to do when they have no experience in the field … or ever been on a shop floor |
| | The new software is incompatible with mission critical applications, making it impossible to do one’s job |
| | The new automated voicemail system is so convoluted no one can get to their messages, and the assistance is available only via the phone service or manuals that had not been delivered yet |
| | Installing phishing filters that block internal corporate websites |
| | Not having proper controls for software downloads by corporate users, putting everyone at risk of viruses, or having too tight of security, and no one can access attachments sent by partners |
| | The new conference call system sets time limits on calls and cuts everyone off, even if the meeting was scheduled to last another half hour |
| | Internet explorer is installed on computers and allowed to remain defaulted on msn.com because it is too much work for IT to set the default to the company's intranet page, so everyone is reading news online rather than working |
| | New offices are set up to give everyone plenty of space, but the internet connections aren’t set up for another week. |
| | New software images for desktops do not include the user’s prior software (too much work to capture) so users with new computers spend several hours of lost time re-installing software |
| | New computers include the latest and greatest versions of operating systems and/or browsers, which are incompatible with internal corporate applications |
| | Print servers are consolidated into a single location to save on maintenance efforts and floor space, but the maintenance for said servers is not consolidated |
| | Printer maintenance is outsourced, so users must now call a phone number to get ink / fixes when the maintenance guy arrives sometime that day when they used to call someone downstairs to do the same |
Lister:
ListAfterList Wiki Contributors
Source:
Tamara Wilhite
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Comment by: tamarawilhite
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