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Top 10 Things I've Learned About CollectiveX Users and Groupsites (2008)
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Tags: social collaboration, collaboration software, listservs, blogs, social networks
Groupsites are free websites for groups (collaboration communities) that combine the most useful features of traditional websites, discussion forums, listservs, blogs, collaboration software and social networks.
As our CIO (Chief Involvement Officer), here are the Top 10 things that I've learned about CollectiveX users and Groupsites in 2008:
| 1. | Most Users are “Newbies.” Most CollectiveX users are not techno junkies. Rather, they are active participants in their communities invited into their first Groupsite as an extension of the activities they pursue in the real world. |
| 2. | Pictures Make a Difference. The most active groups also have the highest percentage of members who upload their profile photos. |
| 3. | Not Just for Kids. At present, the average age of a CollectiveX user is 38.5 years old! |
| 4. | Good Things Come In Small Packages. Some of our smaller groups (25 and less members) are getting the most done. |
| 5. | Bet You Can’t Eat Just One. A large percentage of our most active users wind up joining another (or creating their own additional) Groupsite after 90 days of being on the platform. |
| 6. | Forgetting Passwords is Universal. We have Groupsites in over 100 countries. Every one of them has at least one user that has contacted CollectiveX Support saying, “I forgot my password.” |
| 7. | Reminders Help. We always have a spike in new memberships on Mondays. A lot of this is due to pending members receiving weekly updates (which mail earlier Monday mornings) reminding them of what they are missing. |
| 8. | Civility Rules. We receive a surprisingly low percentage of complaints from users who feel they are not respected within their group. The large majority of discussions are viewed as being on topic and valuable. |
| 9. | Champions Rock. The members of our users’ group champions.collectivex.com keep us grounded. They also come up with the best ideas for making things happen and keeping it simple. |
| 10. | Users Talk. The vast majority of our growth has come from word of mouth and viral growth from users inviting others. |
Lister:
CollectiveX
Source:
Shaun Callahan
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