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Best and Worst Wireless Carriers (Consumer Reports)
INFORMATIVE
Tags: cell phone, wireless carrier, verizon, cingular, service, performance
In September 2006, Consumer Reports did a nationwide survey of 43,000 readers in order to determine which wireless carriers had the best overall performance. Here's a rundown of the best and worst major wireless carriers.
| 1. | Verizon Wireless - Top performer in this survey and some earlier surveys. Also ranked high for responding to customer queries. |
| 2. | Alltell - Top performer and is notable for its connectivity and customer service. |
| 3. | T-Mobile - Good performer but had a lack of service in some areas. However, it is also notable for its ability to respond to customer queries. |
| 4. | Cingular - Had middle to low levels of consumer satisfaction, there were general problems with static and busy circuits and it got low ratings for its responsiveness and to customer queries. |
| 5. | Sprint - Had one of the lowest ratings for overall consumer satisfaction and dropped more calls than any of the other carriers. |
Lister:
vante85
Source:
Consumer Reports Spring 2007
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